Samsung Galaxy Note 3

You can't send text messages - Samsung Galaxy Note 3

Cause 2 of 4: The text message is written and/or sent incorrectly

The text message can't be sent if your phone isn't used correctly.

Solution: Write and send a text message correctly.

Step 1 of 6

Find "Messages"

Press Messages.

Step 2 of 6

Write text message

Press the new message icon.

Step 3 of 6

Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

Step 4 of 6

Write the text

Press Enter message.
Write the text for your text message.

Step 5 of 6

Send text message

Press the send icon when you've written your text message.

Step 6 of 6

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Messages"

Press Messages.

2 Write text message

Press the new message icon.

3 Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

4 Write the text

Press Enter message.
Write the text for your text message.

5 Send text message

Press the send icon when you've written your text message.

6 Return to the home screen

Press the Home key to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›