Samsung Galaxy A5

Samsung Galaxy A5

Update phone software - Samsung Galaxy A5

Read help info

It's important that you update your phone with the newest software, as the manufacturer continuously corrects errors. It's recommended that you back up the phone memory first. Remember, you need to set up your phone for internet.

Step 1 of 4

Find "Software updates"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.

Step 2 of 4

Find "Software updates"

Press About device.

Step 3 of 4

Find "Software updates"

Press Software updates.

Step 4 of 4

Update phone software

Press Update now.
If a new software version is available, it's displayed.
Follow the instructions on the display to update your phone's software.

Find "Software updates"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.
Press About device.
Press Software updates.

Update phone software

Press Update now.
If a new software version is available, it's displayed.
Follow the instructions on the display to update your phone's software.

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