![Samsung Galaxy A34 5G](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-c72dd5c1-21e9-491a-8591-22a9c4d6bdfe.png?width=150&height=320)
Samsung Galaxy A34 5G
Android 13
1 Turn on your phone
Press and hold the Side key until your phone is turned on.
2 Enter your PIN
If you're asked to key in your PIN, do so and press OK.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from One NZ.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-b2e914df-89aa-4929-a266-4e8b740eb8fc.png?width=208&height=450)
3 Turn off your phone
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-fbf020e9-92d1-43f6-85a2-38ea4f225ed9.png?width=208&height=450)
Press the power off icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-54318649-31e9-4530-bb7e-b9e13b2f3c55.png?width=208&height=450)
Press Power off.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-397c2ed9-b9e4-4f0d-a0d2-5ff90b4c7132.png?width=208&height=450)
Press Power off.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-ccbff8e6-112e-42d8-859b-146ce4933323.png?width=208&height=450)