Apple iPhone 16

Apple iPhone 16

iOS 18

I can't send and receive picture messages on my Apple iPhone 16 iOS 18

Cause 2 of 4: There's an error at the receiving end

If you're having problems sending picture messages to a specific number, the error might be at the receiving end.

Solution: Try sending a picture message to another number.

Apple iPhone 16

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.