Apple iPad Pro 11

Apple iPad Pro 11

iPadOS 13.2

I can't send and receive iMessages on my Apple iPad Pro 11 iPadOS 13.2

Cause 5 of 5: Your iMessage isn't written correctly

To send an iMessage, it needs to be written and sent correctly.

Solution: See how to write and send an iMessage.

Step 1 of 8

Create new iMessage

Press the message icon.

Step 2 of 8

Create new iMessage

Press the new message icon.

Step 3 of 8

Select recipient

Press To: and key in the first letters of the recipient's name.

Step 4 of 8

Select recipient

Press the required contact.

Step 5 of 8

Send iMessage

Press the text input field and key in the required text.

Step 6 of 8

Send iMessage

Press the send icon.

Step 7 of 8

Send iMessage

You can also send pictures, video clips, audio files and different effects in your iMessage. Follow the instructions on the screen to send your iMessage with the required content.

Step 8 of 8

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Create new iMessage

Press the message icon.
Press the new message icon.

2 Select recipient

Press To: and key in the first letters of the recipient's name.
Press the required contact.

3 Send iMessage

Press the text input field and key in the required text.
Press the send icon.
You can also send pictures, video clips, audio files and different effects in your iMessage. Follow the instructions on the screen to send your iMessage with the required content.

4 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.