Apple iPad Pro 11

iPadOS 13.2

I can't turn on my Apple iPad Pro 11 iPadOS 13.2

Cause 2 of 3: Your tablet isn't turned on correctly

To be able to turn on your tablet, it needs to be done correctly.

Solution: See how to turn on your tablet.

Step 1 of 4

Turn on your tablet

Press and hold the Top key until your tablet is turned on.

Step 2 of 4

Enter your PIN

If your SIM is locked, key in your PIN and press OK.

Step 3 of 4

Turn off your tablet

Press and hold the Top key.

Step 4 of 4

Turn off your tablet

Press and drag the power off icon right.

1 Turn on your tablet

Press and hold the Top key until your tablet is turned on.

2 Enter your PIN

If your SIM is locked, key in your PIN and press OK.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from One NZ.

3 Turn off your tablet

Press and hold the Top key.

Press and drag the power off icon right.

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