Samsung Galaxy Xcover 2

You can't receive email messages - Samsung Galaxy Xcover 2

Cause 1 of 3: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 33

Find "Email"

Press Apps.

Step 2 of 33

Find "Email"

Press Email.

Step 3 of 33

Enter email address

Key in your email address.

Step 4 of 33

Enter password

Press Password and key in the password for your email account.

Step 5 of 33

Enter password

Press Next.

Step 6 of 33

Select server type

Press POP3 account.

Step 7 of 33

Enter username

Key in the username for your email account.

Step 8 of 33

Enter incoming server

Press the field below "POP3 server" and key in the name or the IP address of your email provider's incoming server.

Step 9 of 33

Turn off encryption of incoming email messages

Press the drop down list below "Security type".

Step 10 of 33

Turn off encryption of incoming email messages

Press None.

Step 11 of 33

Enter incoming port

Press the field below "Port" and key in 110

Step 12 of 33

Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Step 13 of 33

Turn deletion of email messages on server on or off

Press Never or When I delete from Inbox.

Step 14 of 33

Turn deletion of email messages on server on or off

Press Next.

Step 15 of 33

Enter outgoing server

Key in the name or IP address of your email provider's outgoing server.

Step 16 of 33

Turn off encryption of outgoing email messages

Press the drop down list below "Security type".

Step 17 of 33

Turn off encryption of outgoing email messages

Press None.

Step 18 of 33

Enter outgoing port

Press the field below "Port" and key in 25

Step 19 of 33

Turn SMTP authentication on or off

Press Require sign-in to turn the function on or off

Step 20 of 33

Turn SMTP authentication on or off

If you turn on SMTP authentication:
Press the field below "User name" and key in your username for your email provider's outgoing server.

Step 21 of 33

Turn SMTP authentication on or off

Press the field below "Password" and key in your password for your email provider's outgoing server.

Step 22 of 33

Turn SMTP authentication on or off

Press Next.

Step 23 of 33

Select setting for retrieval of new email messages

Press the drop down list below "Peak schedule".

Step 24 of 33

Select setting for retrieval of new email messages

Press Never or the required period.

Step 25 of 33

Select setting for retrieval of new email messages

Press the drop down list below "Off-peak schedule".

Step 26 of 33

Select setting for retrieval of new email messages

Press Never or the required period.

Step 27 of 33

Turn email message synchronisation on or off

Press Sync Email to turn synchronisation on or off.

Step 28 of 33

Turn email message notification on or off

Press Notify me when email arrives to turn the function on or off.

Step 29 of 33

Turn email message notification on or off

Press Next.

Step 30 of 33

Enter email account name

Key in a name for your email account

Step 31 of 33

Enter sender name

Press the field below "Your name (displayed on outgoing messages)" and key in the required sender name.

Step 32 of 33

Finish setup

Press Done.
Wait while your phone retrieves new email messages.

Step 33 of 33

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Email"

Press Apps.

Press Email.

2 Enter email address

Key in your email address.

3 Enter password

Press Password and key in the password for your email account.

Press Next.

4 Select server type

Press POP3 account.

5 Enter username

Key in the username for your email account.

6 Enter incoming server

Press the field below "POP3 server" and key in the name or the IP address of your email provider's incoming server.

7 Turn off encryption of incoming email messages

Press the drop down list below "Security type".

Press None.

8 Enter incoming port

Press the field below "Port" and key in 110

9 Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Press Never or When I delete from Inbox.

Press Next.

10 Enter outgoing server

Key in the name or IP address of your email provider's outgoing server.

11 Turn off encryption of outgoing email messages

Press the drop down list below "Security type".

Press None.

12 Enter outgoing port

Press the field below "Port" and key in 25

13 Turn SMTP authentication on or off

Press Require sign-in to turn the function on or off

If you turn on SMTP authentication:
Press the field below "User name" and key in your username for your email provider's outgoing server.

Press the field below "Password" and key in your password for your email provider's outgoing server.

Press Next.

14 Select setting for retrieval of new email messages

Press the drop down list below "Peak schedule".

Press Never or the required period.

Press the drop down list below "Off-peak schedule".

Press Never or the required period.

15 Turn email message synchronisation on or off

Press Sync Email to turn synchronisation on or off.

16 Turn email message notification on or off

Press Notify me when email arrives to turn the function on or off.

Press Next.

17 Enter email account name

Key in a name for your email account

18 Enter sender name

Press the field below "Your name (displayed on outgoing messages)" and key in the required sender name.

19 Finish setup

Press Done.
Wait while your phone retrieves new email messages.

20 Return to the home screen

Press the Home key to return to the home screen.

Search

Samsung Galaxy Xcover 2

You can't receive email messages - Samsung Galaxy Xcover 2

1 Find "Email"

2 Enter email address

3 Enter password

4 Select server type

5 Enter username

6 Enter incoming server

7 Turn off encryption of incoming email messages

8 Enter incoming port

9 Turn deletion of email messages on server on or off

10 Enter outgoing server

11 Turn off encryption of outgoing email messages

12 Enter outgoing port

13 Turn SMTP authentication on or off

14 Select setting for retrieval of new email messages

15 Turn email message synchronisation on or off

16 Turn email message notification on or off

17 Enter email account name

18 Enter sender name

19 Finish setup

20 Return to the home screen

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