Samsung Galaxy Watch5

Samsung Galaxy Watch5

Android Wear OS

How to guides

Activate your smartwatch

You need to activate your smartwatch before using it for the first time and after a factory reset.

Step 1 of 27

Press and hold the Home key until your smartwatch is turned on.

Step 2 of 27

Slide your finger upwards starting from the bottom of the screen.

Step 3 of 27

Press Language.

Step 4 of 27

Press the required language.

Step 5 of 27

Place your smartwatch next to your phone.

Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
Step 6 of 27

On your phone: Press Galaxy Wearable.

Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
Step 7 of 27

On your phone: Press Start.

Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
Step 8 of 27

On your phone: Press Galaxy Watch5.

Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
Step 9 of 27

On your phone: Check that the code is identical to the code displayed on your smartwatch.

Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
Step 10 of 27

On your phone: Press Confirm.

Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
Step 11 of 27

On your phone: Press Sign in and follow the instructions on the screen to log on with your Samsung account or to create a new Samsung account if don't have one already.

Step 12 of 27

On your phone: Follow the instructions on the screen to select the required settings and press Continue.

Step 13 of 27

On your phone: Press Allow.

Step 14 of 27

On your phone: Press Allow.

Step 15 of 27

On your phone: Press Allow.

Step 16 of 27

On your phone: Press Allow.

Step 17 of 27

On your phone: Press Allow.

Step 18 of 27

On your phone: Press Allow.

Step 19 of 27

On your phone: Press I agree.

Step 20 of 27

On your phone: Press the required Google account.

Your Google account is used to install new apps, watch faces and more on your smartwatch.
Step 21 of 27

On your phone: Press Next.

Your Google account is used to install new apps, watch faces and more on your smartwatch.
Step 22 of 27

On your phone: Press Enter your password.

Your Google account is used to install new apps, watch faces and more on your smartwatch.
Step 23 of 27

On your phone: Key in the password for your Google account and press Next.

Your Google account is used to install new apps, watch faces and more on your smartwatch.
Step 24 of 27

On your phone: Press Skip.

Your Google account is used to install new apps, watch faces and more on your smartwatch.
Step 25 of 27

On your phone: To set up mobile data on your smartwatch, follow the instructions on the screen to finish setting up your smartwatch.

Step 26 of 27

On your phone: To set up mobile data on your smartwatch later, press Skip.

Step 27 of 27

On your phone: When this screen is displayed, your smartwatch is activated and synchronised with your phone.

1. 1. Turn on your smartwatch

Press and hold the Home key until your smartwatch is turned on.

2. 2. Select language

Slide your finger upwards starting from the bottom of the screen.
Press Language.
Press the required language.

3. 3. Connect your smartwatch and your phone using Bluetooth

Place your smartwatch next to your phone.
Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
On your phone: Press Galaxy Wearable.
Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
On your phone: Press Start.
Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
On your phone: Press Galaxy Watch5.
Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
On your phone: Check that the code is identical to the code displayed on your smartwatch.
Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
On your phone: Press Confirm.
Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.

4. 4. Log on with Samsung account

On your phone: Press Sign in and follow the instructions on the screen to log on with your Samsung account or to create a new Samsung account if don't have one already.

5. 5. Allow permissions for Samsung Watch Manager

On your phone: Follow the instructions on the screen to select the required settings and press Continue.
On your phone: Press Allow.
On your phone: Press Allow.
On your phone: Press Allow.
On your phone: Press Allow.
On your phone: Press Allow.
On your phone: Press Allow.
On your phone: Press I agree.

6. 6. Log on with Google account

On your phone: Press the required Google account.
Your Google account is used to install new apps, watch faces and more on your smartwatch.
On your phone: Press Next.
Your Google account is used to install new apps, watch faces and more on your smartwatch.
On your phone: Press Enter your password.
Your Google account is used to install new apps, watch faces and more on your smartwatch.
On your phone: Key in the password for your Google account and press Next.
Your Google account is used to install new apps, watch faces and more on your smartwatch.
On your phone: Press Skip.
Your Google account is used to install new apps, watch faces and more on your smartwatch.

7. 7. Set up mobile data

On your phone: To set up mobile data on your smartwatch, follow the instructions on the screen to finish setting up your smartwatch.
On your phone: To set up mobile data on your smartwatch later, press Skip.

8. 8. Finish setup

On your phone: When this screen is displayed, your smartwatch is activated and synchronised with your phone.

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.