Samsung Galaxy S24

Samsung Galaxy S24

Android 14

I can't use Wi-Fi on my Samsung Galaxy S24 Android 14

Cause 2 of 4: No connection to a Wi-Fi network is established

To use Wi-Fi, you need to be connected to a Wi-Fi network.

Solution: Connect to a Wi-Fi network.

Step 1 of 8

Find "Wi-Fi"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 8

Find "Wi-Fi"

Press the settings icon.

Step 3 of 8

Find "Wi-Fi"

Press Connections.

Step 4 of 8

Find "Wi-Fi"

Press Wi-Fi.

Step 5 of 8

Turn on Wi-Fi

Press the indicator to turn on the function.

Step 6 of 8

Connect to a Wi-Fi network

Press the required Wi-Fi network.

Step 7 of 8

Connect to a Wi-Fi network

Key in the password for the Wi-Fi network and press Connect.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Wi-Fi"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Connections.

Press Wi-Fi.

2 Turn on Wi-Fi

Press the indicator to turn on the function.

3 Connect to a Wi-Fi network

Press the required Wi-Fi network.

Key in the password for the Wi-Fi network and press Connect.

If the Wi-Fi network is password protected, a lock icon is displayed next to the name of the Wi-Fi network. You can get the password from the network provider or administrator.

4 Return to the home screen

Press the Home key to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection