Samsung Galaxy S20+ 5G

Android 10.0

I can't use Wi-Fi calling on my Samsung Galaxy S20+ 5G Android 10.0

Cause 1 of 3: Wi-Fi calling is turned off

Wi-Fi calling needs to be turned on before you can use this function.

Step 1 of 5

Find "Settings"

Press the phone icon.

Step 2 of 5

Find "Settings"

Press the menu icon.

Step 3 of 5

Find "Settings"

Press Settings.

Step 4 of 5

Turn Wi-Fi calling on or off

Press the indicator next to "WiFi Calling" to turn the function on or off.

Step 5 of 5

Return to the home screen

Press the Home key to return to the home screen.

Press the phone icon.

Press the menu icon.

Press Settings.

Press the indicator next to "WiFi Calling" to turn the function on or off.

Press the Home key to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection