Samsung Galaxy S10+

Samsung Galaxy S10+

Android 9.0

I can't use Wi-Fi calling on my Samsung Galaxy S10+ Android 9.0

Cause 1 of 3: Wi-Fi calling is turned off

Wi-Fi calling needs to be turned on before you can use this function.

Solution: Turn on Wi-Fi calling.

Step 1 of 5

Find "Settings"

Press the phone icon.

Step 2 of 5

Find "Settings"

Press the menu icon.

Step 3 of 5

Find "Settings"

Press Settings.

Step 4 of 5

Turn Wi-Fi calling on or off

Press the indicator next to "WiFi Calling" to turn the function on or off.

Step 5 of 5

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Settings"

Press the phone icon.

Press the menu icon.

Press Settings.

2 Turn Wi-Fi calling on or off

Press the indicator next to "WiFi Calling" to turn the function on or off.

3 Return to the home screen

Press the Home key to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection