Samsung Galaxy Note 4

You can't use the internet - Samsung Galaxy Note 4

Cause 1 of 3: The selected web page isn't supported by your phone's browser

Your phone's browser might have some limitations, which mean that you can't visit some web pages.

Solution: Go to another web page.

Step 1 of 9

Find "Internet"

Press Internet.

Step 2 of 9

Enter web address

Press the address bar.

Step 3 of 9

Enter web address

Key in the address of the required web page and press Go.

Step 4 of 9

Add current web page to bookmarks

Press the bookmarks icon.

Step 5 of 9

Add current web page to bookmarks

Press the add bookmark icon.

Step 6 of 9

Add current web page to bookmarks

Edit the name of the bookmark and press Save.

Step 7 of 9

Go to bookmark

Press the bookmarks icon.

Step 8 of 9

Go to bookmark

Press the required bookmark.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Internet"

Press Internet.

2 Enter web address

Press the address bar.

Key in the address of the required web page and press Go.

3 Add current web page to bookmarks

Press the bookmarks icon.

Press the add bookmark icon.

Edit the name of the bookmark and press Save.

4 Go to bookmark

Press the bookmarks icon.

Press the required bookmark.

5 Return to the home screen

Press the Home key to return to the home screen.

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Samsung Galaxy Note 4

You can't use the internet - Samsung Galaxy Note 4

1 Find "Internet"

2 Enter web address

3 Add current web page to bookmarks

4 Go to bookmark

5 Return to the home screen

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Customer Impacting Events

Internet Explorer Not Supported