Samsung Galaxy Note 10.1

Samsung Galaxy Note 10.1

You can't receive email messages - Samsung Galaxy Note 10.1

Cause 1 of 3: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 32

Find "Access Point Names"

Press the menu icon.

Step 2 of 32

Find "Access Point Names"

Press Settings.

Step 3 of 32

Find "Access Point Names"

Press More settings.

Step 4 of 32

Find "Access Point Names"

Press Mobile networks.

Step 5 of 32

Find "Access Point Names"

Press Access Point Names.

Step 6 of 32

Create new data connection

Press the menu icon.

Step 7 of 32

Create new data connection

Press New APN.

Step 8 of 32

Enter data connection name

Press Name.

Step 9 of 32

Enter data connection name

Key in the required name and press OK.

Step 10 of 32

Enter APN

Press APN.

Step 11 of 32

Enter APN

Key in www.vodafone.net.nz and press OK.

Step 12 of 32

Enter country code

Press MCC.

Step 13 of 32

Enter country code

Key in 530 and press OK.

Step 14 of 32

Enter network code

Press MNC.

Step 15 of 32

Enter network code

Key in 01 and press OK.

Step 16 of 32

Select authentication type

Press Authentication type.

Step 17 of 32

Select authentication type

Press PAP.

Step 18 of 32

Select APN type

Press APN type.

Step 19 of 32

Select APN type

Key in default and press OK.

Step 20 of 32

Save and activate data connection

Press the menu icon.

Step 21 of 32

Save and activate data connection

Press Save.

Step 22 of 32

Save and activate data connection

Press the field next to Vodafone Mail to fill in the field.

Step 23 of 32

Save and activate data connection

Press the home icon to return to standby mode.

Step 24 of 32

Find "Email"

Press the menu icon.

Step 25 of 32

Find "Email"

Press Email.

Samsung Galaxy Note 10.1
Step 26 of 32

Enter email address

Key in your email address.

Step 27 of 32

Enter password

Press Password and key in the password for your email account at your email provider.

Step 28 of 32

Enter password

Press Next.

Step 29 of 32

Select email account settings

Follow the instructions on the display to select email account settings.
Press Next.

Step 30 of 32

Enter email account name

Press the field below Give this account a name (Optional) and key in a name for your email account (such as Private or Work).

Step 31 of 32

Retrieve email messages

Press Done.
Wait while your device retrieves new email messages.

Step 32 of 32

Exit

Press the home icon to return to standby mode.

1 Find "Access Point Names"

Press the menu icon.
Press Settings.
Press More settings.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press the menu icon.
Press New APN.

3 Enter data connection name

Press Name.
Key in the required name and press OK.

4 Enter APN

Press APN.
Key in www.vodafone.net.nz and press OK.

5 Enter country code

Press MCC.
Key in 530 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication type

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Key in default and press OK.

9 Save and activate data connection

Press the menu icon.
Press Save.
Press the field next to Vodafone Mail to fill in the field.
Press the home icon to return to standby mode.

10 Find "Email"

Press the menu icon.
Press Email.

11 Enter email address

Key in your email address.
Samsung Galaxy Note 10.1

12 Enter password

Press Password and key in the password for your email account at your email provider.
Press Next.

13 Select email account settings

Follow the instructions on the display to select email account settings.
Press Next.

14 Enter email account name

Press the field below Give this account a name (Optional) and key in a name for your email account (such as Private or Work).

15 Retrieve email messages

Press Done.
Wait while your device retrieves new email messages.

16 Exit

Press the home icon to return to standby mode.

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