Samsung Galaxy Note 10.1

Samsung Galaxy Note 10.1

You can't start up your phone - Samsung Galaxy Note 10.1

Cause 2 of 5: The phone lock code is turned on

The phone lock code is used to protect your phone from unauthorised use. If the phone lock code is turned on, it needs to be entered every time you turn on your phone.

Solution: Turn off the phone lock code.

Step 1 of 52

Find "Screen lock"

Press the menu icon.

Step 2 of 52

Find "Screen lock"

Press Settings.

Step 3 of 52

Find "Screen lock"

Press Lock screen.

Step 4 of 52

Find "Screen lock"

Press Screen lock.

Samsung Galaxy Note 10.1

Samsung Galaxy Note 10.1

Samsung Galaxy Note 10.1

Step 5 of 52

Choose option

Choose one of the following options:
Create lock code using swipe, go to 2a.
Create lock code using face detection, go to 2b.
Create lock code using face and voice recognition, go to 2c.
Create lock code using a pattern, go to 2d.
Create lock code using a PIN, go to 2e.
Create lock code using a password, go to 2f.
Turn off lock code, go to 2g.

Step 6 of 52

2a - Create lock code using swipe

Press Swipe.

Step 7 of 52

2b - Create lock code using face detection

Press Face unlock.

Step 8 of 52

2b - Create lock code using face detection

Press Next.

Step 9 of 52

2b - Create lock code using face detection

Press Set it up.

Step 10 of 52

2b - Create lock code using face detection

Press Continue.
Hold your device in front of your face and centre your face in the circle displayed.
Wait while your device registers your face.

Step 11 of 52

2b - Create lock code using face detection

Press Continue.

Step 12 of 52

2b - Create lock code using face detection

Press Pattern or PIN.

Step 13 of 52

2b - Create lock code using face detection

If you select Pattern:

Step 14 of 52

2b - Create lock code using face detection

Press and drag a point to connect at least four points.

Step 15 of 52

2b - Create lock code using face detection

Press Continue.
Repeat the selected lock code to confirm.

Step 16 of 52

2b - Create lock code using face detection

Press Confirm.

Step 17 of 52

2b - Create lock code using face detection

Press OK.

Step 18 of 52

2b - Create lock code using face detection

If you select PIN:

Step 19 of 52

2b - Create lock code using face detection

Key in the required lock code and press Continue.

Step 20 of 52

2b - Create lock code using face detection

Key in the lock code again and press OK.

Step 21 of 52

2b - Create lock code using face detection

Press OK.

Step 22 of 52

2c - Create lock code using face and voice recognition

Press Face and voice.

Step 23 of 52

2c - Create lock code using face and voice recognition

Press Next.

Step 24 of 52

2c - Create lock code using face and voice recognition

Press Set it up.

Step 25 of 52

2c - Create lock code using face and voice recognition

Press Continue.
Hold your device in front of your face and centre your face in the circle displayed.
Wait while your device registers your face.

Step 26 of 52

2c - Create lock code using face and voice recognition

Press Continue.

Step 27 of 52

2c - Create lock code using face and voice recognition

Press the microphone icon and say the required word four times.

Step 28 of 52

2c - Create lock code using face and voice recognition

Press Done.

Step 29 of 52

2c - Create lock code using face and voice recognition

Press Pattern or PIN.

Step 30 of 52

2c - Create lock code using face and voice recognition

If you select Pattern:

Step 31 of 52

2c - Create lock code using face and voice recognition

Press and drag a point to connect at least four points.

Step 32 of 52

2c - Create lock code using face and voice recognition

Press Continue.
Repeat the selected lock code to confirm.

Step 33 of 52

2c - Create lock code using face and voice recognition

Press Confirm.

Step 34 of 52

2c - Create lock code using face and voice recognition

Press OK.

Step 35 of 52

2c - Create lock code using face and voice recognition

If you select PIN:

Step 36 of 52

2c - Create lock code using face and voice recognition

Key in the required lock code and press Continue.

Step 37 of 52

2c - Create lock code using face and voice recognition

Key in the lock code again and press OK.

Step 38 of 52

2c - Create lock code using face and voice recognition

Press OK.

Step 39 of 52

2d - Create lock code using a pattern

Press Pattern.

Step 40 of 52

2d - Create lock code using a pattern

Press and drag a point to connect at least four points.

Step 41 of 52

2d - Create lock code using a pattern

Press Continue.
Repeat the selected lock code to confirm.

Step 42 of 52

2d - Create lock code using a pattern

Press Confirm.

Step 43 of 52

2d - Create lock code using a pattern

Key in the required lock code and press Continue.

Step 44 of 52

2d - Create lock code using a pattern

Key in the lock code again and press OK.

Step 45 of 52

2e - Create lock code using a PIN

Press PIN.

Step 46 of 52

2e - Create lock code using a PIN

Key in the required lock code and press Continue.

Step 47 of 52

2e - Create lock code using a PIN

Key in the lock code again and press OK.

Step 48 of 52

2f - Create lock code using a password

Press Password.

Step 49 of 52

2f - Create lock code using a password

Key in the required lock code and press Continue.

Step 50 of 52

2f - Create lock code using a password

Key in the lock code again and press OK.

Step 51 of 52

2g - Turn off lock code

Press None.

Step 52 of 52

Exit

Press the home icon to return to standby mode.

1 Find "Screen lock"

Press the menu icon.

Press Settings.

Press Lock screen.

Press Screen lock.

2 Choose option

Choose one of the following options:
Create lock code using swipe, go to 2a.
Create lock code using face detection, go to 2b.
Create lock code using face and voice recognition, go to 2c.
Create lock code using a pattern, go to 2d.
Create lock code using a PIN, go to 2e.
Create lock code using a password, go to 2f.
Turn off lock code, go to 2g.

Samsung Galaxy Note 10.1

3 2a - Create lock code using swipe

Press Swipe.

4 2b - Create lock code using face detection

Press Face unlock.

Press Next.

Press Set it up.

Press Continue.
Hold your device in front of your face and centre your face in the circle displayed.
Wait while your device registers your face.

Press Continue.

Press Pattern or PIN.

If you select Pattern:

Press and drag a point to connect at least four points.

Press Continue.
Repeat the selected lock code to confirm.

Press Confirm.

Press OK.

If you select PIN:

Key in the required lock code and press Continue.

Key in the lock code again and press OK.

Press OK.

5 2c - Create lock code using face and voice recognition

Press Face and voice.

Press Next.

Press Set it up.

Press Continue.
Hold your device in front of your face and centre your face in the circle displayed.
Wait while your device registers your face.

Press Continue.

Press the microphone icon and say the required word four times.

Press Done.

Press Pattern or PIN.

If you select Pattern:

Press and drag a point to connect at least four points.

Press Continue.
Repeat the selected lock code to confirm.

Press Confirm.

Press OK.

If you select PIN:

Key in the required lock code and press Continue.

Key in the lock code again and press OK.

Press OK.

6 2d - Create lock code using a pattern

Press Pattern.

Press and drag a point to connect at least four points.

Press Continue.
Repeat the selected lock code to confirm.

Press Confirm.

Key in the required lock code and press Continue.

Key in the lock code again and press OK.

7 2e - Create lock code using a PIN

Press PIN.

Key in the required lock code and press Continue.

Key in the lock code again and press OK.

8 2f - Create lock code using a password

Press Password.

Key in the required lock code and press Continue.

Key in the lock code again and press OK.

9 2g - Turn off lock code

Press None.

10 Exit

Press the home icon to return to standby mode.

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