Samsung Galaxy Note 10.1

No message tone - Samsung Galaxy Note 10.1

Cause 1 of 1: The message tone has been turned off

If the message tone has been turned off, there's no message tone when you receive a message.

Solution: Choose message tone.

Step 1 of 10

Find "Settings"

Press the menu icon.

Step 2 of 10

Find "Settings"

Press Messaging.

Step 3 of 10

Find "Settings"

Press the menu icon.

Step 4 of 10

Find "Settings"

Press Settings.

Step 5 of 10

Turn on notifications

Press Notifications to turn on the function.

Step 6 of 10

Turn on notifications

When the box next to the menu item is ticked (V), the function is turned on.

Step 7 of 10

Select message tone

Press Select ringtone.

Step 8 of 10

Select message tone

Press the different message tones to listen to them.

Step 9 of 10

Select message tone

Once you've found a message tone you like, press OK.

Step 10 of 10

Exit

Press the home icon to return to standby mode.

1 Find "Settings"

Press the menu icon.

Press Messaging.

Press the menu icon.

Press Settings.

2 Turn on notifications

Press Notifications to turn on the function.

When the box next to the menu item is ticked (V), the function is turned on.

3 Select message tone

Press Select ringtone.

Press the different message tones to listen to them.

Once you've found a message tone you like, press OK.

4 Exit

Press the home icon to return to standby mode.

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Samsung Galaxy Note 10.1

No message tone - Samsung Galaxy Note 10.1

1 Find "Settings"

2 Turn on notifications

3 Select message tone

4 Exit

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Customer Impacting Events

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