Samsung Galaxy Note 10.1

Samsung Galaxy Note 10.1

You can't make voice calls - Samsung Galaxy Note 10.1

Cause 2 of 12: Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown

If Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown, your call won't go through.

Solution: Turn off your own caller identification.

Step 1 of 8

Find "Caller ID"

Press the menu icon.

Step 2 of 8

Find "Caller ID"

Press Phone.

Step 3 of 8

Find "Caller ID"

Press the menu icon.

Step 4 of 8

Find "Caller ID"

Press Call settings.

Step 5 of 8

Find "Caller ID"

Press Additional settings.
After a moment the current settings are displayed.

Step 6 of 8

Find "Caller ID"

Press Caller ID.

Step 7 of 8

Turn your own caller identification on or off

Press Network default, Hide number or Show number.

Step 8 of 8

Exit

Press the home icon to return to standby mode.

1 Find "Caller ID"

Press the menu icon.
Press Phone.
Press the menu icon.
Press Call settings.
Press Additional settings.
After a moment the current settings are displayed.
Press Caller ID.

2 Turn your own caller identification on or off

Press Network default, Hide number or Show number.

3 Exit

Press the home icon to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.