Close dialog
Personal
Business
Why Choose Us
Infrastructure Partners
Mini Basket
Show Search

Search

view all results for "{queryText}"
My One NZ
Samsung Galaxy Note 10.1

Samsung Galaxy Note 10.1

How to guides

Restore factory default settings

When you restore the factory default settings, all personal settings are reset. Follow these instructions to restore the factory default settings.
All device data will be deleted. Data on your SIM isn't deleted.

Step 1 of 6

Press the menu icon.

Step 2 of 6

Press Settings.

Step 3 of 6

Press Back up and reset.

Step 4 of 6

Press Factory data reset.

Step 5 of 6

Press Reset device.

Step 6 of 6

Press Erase everything.
Wait while your device restores the factory default settings.
Follow the instructions on the display to configure your device and prepare it for use.

1. Find "Factory data reset"

Press the menu icon.
Press Settings.
Press Back up and reset.
Press Factory data reset.

2. Restore factory default settings

Press Reset device.
Press Erase everything.
Wait while your device restores the factory default settings.
Follow the instructions on the display to configure your device and prepare it for use.

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.