
Help and Support for
Samsung Galaxy J6
Android 8.0
Choose a help topic
I can't start my Samsung Galaxy J6 Android 8.0
Cause 7 of 7: Your phone is locked to Vodafone
If your phone is locked to Vodafone and you try to use a SIM from another operator, the screen will tell that your SIM is invalid.
Solution: To use a SIM from another operator, contact customer services to have your phone unlocked.
