![Samsung Galaxy J3 (2016)](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-88fe9861-066d-4840-9b6e-d6ce305868a3.png?width=150&height=320)
Samsung Galaxy J3 (2016)
Android 5.1.1
We have found 5 possible solutions to your problem.
Before you start this troubleshooting guide you need to check one important thing:
Can you make a voice call?
Yes
No
Why do we ask this question?
It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive picture messages.