Samsung Galaxy J3 (2016)

Samsung Galaxy J3 (2016)

Android 5.1.1

I can't turn on my Samsung Galaxy J3 (2016) Android 5.1.1

Cause 2 of 3: Your phone doesn't turn on correctly

To be able to turn on the phone, it needs to be done correctly.

Solution: See how to turn on your phone.

Step 1 of 5

Turn on your phone

Press and hold On/Off until your phone is turned on.

Step 2 of 5

Enter your PIN

If you're asked to key in your PIN, do so and press OK.

Step 3 of 5

Turn off your phone

Press and hold On/Off until a pop-up menu is displayed.

Step 4 of 5

Turn off your phone

Press Power off.

Step 5 of 5

Turn off your phone

Press POWER OFF.

1 Turn on your phone

Press and hold On/Off until your phone is turned on.

2 Enter your PIN

If you're asked to key in your PIN, do so and press OK.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from One NZ.

3 Turn off your phone

Press and hold On/Off until a pop-up menu is displayed.
Press Power off.
Press POWER OFF.

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