Samsung Galaxy A5

You can't send text messages - Samsung Galaxy A5

Cause 1 of 4: The message centre number is incorrect

The message centre ensures that your text message is sent to the recipient. If the wrong message centre number is entered in your phone, the text message can't be sent.

Solution: Enter the correct message centre number.

Step 1 of 7

Find "Text messages"

Press Messages.

Step 2 of 7

Find "Text messages"

Press the menu icon.

Step 3 of 7

Find "Text messages"

Press Settings.

Step 4 of 7

Find "Text messages"

Press Text messages.

Step 5 of 7

Save the message centre number

Press Message centre.

Step 6 of 7

Save the message centre number

Key in +6421600600 and press OK.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Text messages"

Press Messages.

Press the menu icon.

Press Settings.

Press Text messages.

2 Save the message centre number

Press Message centre.

Key in +6421600600 and press OK.

3 Return to the home screen

Press the Home key to return to the home screen.

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Samsung Galaxy A5

You can't send text messages - Samsung Galaxy A5

1 Find "Text messages"

2 Save the message centre number

3 Return to the home screen

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Customer Impacting Events

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