Samsung Galaxy A5

You can't use Wi-Fi - Samsung Galaxy A5

Cause 1 of 4: Wi-Fi is turned off in your phone

If Wi-Fi is turned off in your phone, you can't find a Wi-Fi network.

Solution: Turn on Wi-Fi.

Step 1 of 6

Find "Wi-Fi"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.

Step 2 of 6

Find "Wi-Fi"

Press Wi-Fi.

Step 3 of 6

Turn on Wi-Fi

Press the indicator next to "Wi-Fi" until the function is turned on.

Step 4 of 6

Connect to Wi-Fi network

A list of Wi-Fi networks within range is displayed.
Press the required Wi-Fi network.

Step 5 of 6

Connect to Wi-Fi network

Follow the instructions on the display to select security settings, if required.
Press Connect.

Step 6 of 6

Return to the home screen

Press the Home key to return to the home screen.

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.

Press Wi-Fi.

Press the indicator next to "Wi-Fi" until the function is turned on.

A list of Wi-Fi networks within range is displayed.
Press the required Wi-Fi network.

Follow the instructions on the display to select security settings, if required.
Press Connect.

Press the Home key to return to the home screen.

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