Samsung Galaxy A5 (2017)

Android 6.0

Restart your phone

Read help info

If your phone is slow or freezes, it might help to restart it.

Step 1 of 2

1. Restart your phone

Press and hold On/Off.

Step 2 of 2

1. Restart your phone

Simultaneously, press and hold the Bottom volume key until your phone is restarted.

See how to turn on your phone.

Press and hold On/Off.

Simultaneously, press and hold the Bottom volume key until your phone is restarted.

See how to turn on your phone.

Was this helpful?

Please let us know how we could improve our device guides
Enter your comments here then click the 'Send' button

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection