Samsung Galaxy A5 (2016)

Samsung Galaxy A5 (2016)

Android 5.1.1

How to guides

Cancel all diverts

If you no longer wish to divert your calls, you need to cancel the diverts.

Step 1 of 9

Press Phone.

Step 2 of 9

Press MORE.

Step 3 of 9

Press Settings.

Step 4 of 9

Press More settings.

Step 5 of 9

Press Call forwarding.

Step 6 of 9

Press Voice call.

Step 7 of 9

Press the required divert type.

Step 8 of 9

Press DISABLE.

Step 9 of 9

Press the Home key to return to the home screen.

1. 1. Find "Voice call"

Press Phone.
Press MORE.
Press Settings.
Press More settings.
Press Call forwarding.
Press Voice call.

2. 2. Cancel all diverts

Press the required divert type.
Press DISABLE.

3. 3. Return to the home screen

Press the Home key to return to the home screen.

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.