Huawei Y5 III

Huawei Y5 III

Android 6.0

I can't use the internet connection on my Huawei Y5 III Android 6.0

Cause 3 of 4: Data roaming is turned off

To use the phone's internet connection when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 6

Find "Mobile network"

Press Settings.

Step 2 of 6

Find "Mobile network"

Press More.

Step 3 of 6

Find "Mobile network"

Press Mobile network.

Step 4 of 6

Turn data roaming on or off

Press the indicator next to "Data roaming" to turn the function on or off.

Step 5 of 6

Turn data roaming on or off

If you turn on the function, press OK.

Step 6 of 6

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile network"

Press Settings.

Press More.

Press Mobile network.

2 Turn data roaming on or off

Press the indicator next to "Data roaming" to turn the function on or off.

If you turn on the function, press OK.

3 Return to the home screen

Press the Home key to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection