Apple iPhone Xs Max

Apple iPhone Xs Max

iOS 17

I can't make voice calls on my Apple iPhone Xs Max iOS 17

Cause 6 of 12: The selected network is out of range

If you've set your phone to use a specific network, it can't get a network connection if the selected network is out of range.

Solution: Turn on automatic network selection.

Step 1 of 6

Find "Network Selection"

Press Settings.

Step 2 of 6

Find "Network Selection"

Press Mobile Service.

Step 3 of 6

Find "Network Selection"

Press Network Selection.

Step 4 of 6

Select network

Press the indicator next to "Automatic" to turn automatic network selection on or off.

Step 5 of 6

Select network

If you turn off the function, press the required network.

Step 6 of 6

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Network Selection"

Press Settings.

Press Mobile Service.

Press Network Selection.

2 Select network

Press the indicator next to "Automatic" to turn automatic network selection on or off.

If you turn off the function, press the required network.

3 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection