Apple iPhone Xs Max

Apple iPhone Xs Max

iOS 17

I can't use Wi-Fi on my Apple iPhone Xs Max iOS 17

Cause 1 of 4: No connection to a Wi-Fi network is established

To use Wi-Fi, you need to be connected to a Wi-Fi network.

Solution: Connect to a Wi-Fi network.

Step 1 of 6

Find "Wi-Fi"

Press Settings.

Step 2 of 6

Find "Wi-Fi"

Press Wi-Fi.

Step 3 of 6

Turn on Wi-Fi

Press the indicator next to "Wi-Fi" to turn on the function.

Step 4 of 6

Connect to a Wi-Fi network

Press the required Wi-Fi network and key in the password for the Wi-Fi network.

Step 5 of 6

Connect to a Wi-Fi network

Press Join.

Step 6 of 6

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Wi-Fi"

Press Settings.

Press Wi-Fi.

2 Turn on Wi-Fi

Press the indicator next to "Wi-Fi" to turn on the function.

3 Connect to a Wi-Fi network

Press the required Wi-Fi network and key in the password for the Wi-Fi network.

If the Wi-Fi network is password protected, a lock icon is displayed next to the name of the Wi-Fi network. You can get the password from the network provider or administrator.

Press Join.

4 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection