Apple iPhone X

Apple iPhone X

iOS 16.0

I can't send and receive picture messages on my Apple iPhone X iOS 16.0

Cause 1 of 4: Your phone hasn't been correctly set up for picture messaging

To send and receive picture messages, your phone needs to be correctly set up for picture messaging.

Solution: Set up your phone for picture messaging.

Step 1 of 12

Find "Mobile Data Network"

Press Settings.

Step 2 of 12

Find "Mobile Data Network"

Press Mobile Data.

Step 3 of 12

Find "Mobile Data Network"

Press Mobile Data Network.

live.vodafone.com
Step 4 of 12

Enter APN

Press APN and key in live.vodafone.com.

http://pxt.vodafone.net.nz/pxtsend
Step 5 of 12

Enter picture messaging server

Press MMSC and key in http://pxt.vodafone.net.nz/pxtsend.

172.030.038.003:8080
Step 6 of 12

Enter IP address

Press MMS Proxy and key in 172.030.038.003:8080.

Step 7 of 12

Save settings

Press arrow left.

Step 8 of 12

Save settings

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Step 9 of 12

Turn picture messaging on or off

Press Settings.

Step 10 of 12

Turn picture messaging on or off

Press Messages.

Step 11 of 12

Turn picture messaging on or off

Press the indicator next to "MMS Messaging" to turn on the function.

Step 12 of 12

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Mobile Data Network"

Press Settings.
Press Mobile Data.
Press Mobile Data Network.

2 Enter APN

Press APN and key in live.vodafone.com.
live.vodafone.com

3 Enter picture messaging server

Press MMSC and key in http://pxt.vodafone.net.nz/pxtsend.
http://pxt.vodafone.net.nz/pxtsend

4 Enter IP address

Press MMS Proxy and key in 172.030.038.003:8080.
172.030.038.003:8080

5 Save settings

Press arrow left.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.

6 Turn picture messaging on or off

Press Settings.
Press Messages.
Press the indicator next to "MMS Messaging" to turn on the function.

7 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.