Apple iPhone 16 Plus

iOS 18

My Apple iPhone 16 Plus iOS 18 uses a large amount of mobile data

Cause 5 of 7: Wi-Fi Assist is turned on

If Wi-Fi Assist is turned on, your phone will use mobile data when the connection to the Wi-Fi network is poor.

Step 1 of 4

Find "Mobile Service"

Press Settings.

Step 2 of 4

Find "Mobile Service"

Press Mobile Service.

Step 3 of 4

Turn Wi-Fi Assist on or off

Press the indicator next to "Wi-Fi Assist" to turn the function on or off.

Step 4 of 4

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Press Settings.

Press Mobile Service.

Press the indicator next to "Wi-Fi Assist" to turn the function on or off.

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Customer Impacting Events

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