Apple iPhone 16

Apple iPhone 16

iOS 18

How to guides

Transfer files between computer and phone

You can transfer files, such as pictures or audio files, between your computer and your phone. Please note that the following steps are based on Windows OS which means the instructions do not correspond with other operating systems.

Step 1 of 12

Connect the data cable to the socket and to your computer's USB port.

Step 2 of 12

Click iTunes.

Step 3 of 12

Click File.

Step 4 of 12

Click Add File to Library... to add one file at a time.

Step 5 of 12

Click Add Folder to Library... to add a folder.

Step 6 of 12

Go to the required file or folder in your computer's file system and follow the instructions on the screen to add a file or folder to the iTunes library.

Step 7 of 12

Depending on your settings in iTunes, the transfer may start automatically. To manually start the transfer, click the iPhone icon.

Step 8 of 12

Click the required category and follow the instructions on the screen to select the required settings.

Step 9 of 12

Click Apply.

Step 10 of 12

Start a file manager on your computer.

Step 11 of 12

Go to the required folder in your phone's file system.

Step 12 of 12

Highlight the required file and move or copy it to the required location.

1. 1. Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

2. 2. Transfer files from your computer to your phone

Click iTunes.
Click File.
Click Add File to Library... to add one file at a time.
Click Add Folder to Library... to add a folder.
Go to the required file or folder in your computer's file system and follow the instructions on the screen to add a file or folder to the iTunes library.
Depending on your settings in iTunes, the transfer may start automatically. To manually start the transfer, click the iPhone icon.
Click the required category and follow the instructions on the screen to select the required settings.
Click Apply.

3. 3. Transfer pictures and videos from your phone to your computer

Start a file manager on your computer.
Go to the required folder in your phone's file system.
Highlight the required file and move or copy it to the required location.

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.