Apple iPhone 14

Apple iPhone 14

iOS 17

Reset network settings

Read help info

If you have problems using network configurations on your phone, such as mobile data, Wi-Fi or Bluetooth, resetting the network settings may help.

Step 1 of 7

1. Find "Reset Network Settings"

Press Settings.

Step 2 of 7

1. Find "Reset Network Settings"

Press General.

Step 3 of 7

1. Find "Reset Network Settings"

Press Transfer or Reset iPhone.

Step 4 of 7

1. Find "Reset Network Settings"

Press Reset.

Step 5 of 7

1. Find "Reset Network Settings"

Press Reset Network Settings.

Step 6 of 7

2. Reset network settings

Press Reset Network Settings.

Please note that all saved APN, Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
Step 7 of 7

3. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1. Find "Reset Network Settings"

Press Settings.
Press General.
Press Transfer or Reset iPhone.
Press Reset.
Press Reset Network Settings.

2. Reset network settings

Press Reset Network Settings.
Please note that all saved APN, Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.

3. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.