Apple iPhone 12

Apple iPhone 12

iOS 17

I can't use the internet connection on my Apple iPhone 12 iOS 17

Cause 1 of 4: Your phone hasn't been correctly set up for internet

Several functions on your phone require an internet connection, e.g. when you use the internet browser, send email messages and install apps.

Solution: Set up your phone for internet.

Step 1 of 6

Find "Mobile Data Network"

Press Settings.

Step 2 of 6

Find "Mobile Data Network"

Press Mobile Service.

Step 3 of 6

Find "Mobile Data Network"

Press Mobile Data Network.

vodafone

vodafone

vodafone

Step 4 of 6

Enter APN

Press APN and key in vodafone.

Step 5 of 6

Save data connection

Press arrow left to save the settings.

Step 6 of 6

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Mobile Data Network"

Press Settings.

Press Mobile Service.

Press Mobile Data Network.

2 Enter APN

Press APN and key in vodafone.

vodafone

3 Save data connection

Press arrow left to save the settings.

4 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Customer Impacting Events

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