Apple iPad Pro 9.7

Apple iPad Pro 9.7

iOS 11.0

Short battery life on my Apple iPad Pro 9.7 iOS 11.0

Cause 8 of 13: Automatic screen lock is turned off

When the screen lock is turned on, your tablet's screen light is turned off. If your tablet's screen lock is turned off or is set set to turn on after a long period of time, the power consumption may increase.

Solution: Turn on automatic screen lock.

Apple iPad Pro 9.7

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.