Apple iPad (9th Generation)

Apple iPad (9th Generation)

iPadOS 17

Use Touch ID

Read help info

You can set your tablet to use your fingerprint as lock code or to authorise iTunes and App Store purchases. To use Touch ID, you need to turn on the lock code.

Step 1 of 6

1. Find "Touch ID & Passcode"

Press Settings.

Step 2 of 6

1. Find "Touch ID & Passcode"

Press Touch ID & Passcode.

Step 3 of 6

2. Add fingerprint

Press Add a Fingerprint... and follow the instructions on the screen to add your fingerprint.

Step 4 of 6

2. Add fingerprint

Press Continue. If you haven't previously selected a lock code, key in a code of your own choice twice.

Step 5 of 6

3. Select Touch ID settings

Press the indicators next to the required settings to turn them on or off.

You can use your fingerprint to turn off the lock code, allow access to apps and authorise payments.
Step 6 of 6

4. Return to the home screen

Press the Home key to return to the home screen.

1. Find "Touch ID & Passcode"

Press Settings.
Press Touch ID & Passcode.

2. Add fingerprint

Press Add a Fingerprint... and follow the instructions on the screen to add your fingerprint.
Press Continue. If you haven't previously selected a lock code, key in a code of your own choice twice.

3. Select Touch ID settings

Press the indicators next to the required settings to turn them on or off.
You can use your fingerprint to turn off the lock code, allow access to apps and authorise payments.

4. Return to the home screen

Press the Home key to return to the home screen.

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.