Help and Support for
Apple iPad 10.2 (7th gen.)
iPadOS 13.1
Choose a help topic
I can't start my Apple iPad 10.2 (7th gen.) iPadOS 13.1
Cause 1 of 7: The SIM is faulty
You can check if your SIM is faulty by inserting it in another device.
Solution: Contact customer services to have a new SIM sent to you.
