Samsung Galaxy Xcover 2

You can't make voice calls - Samsung Galaxy Xcover 2

Cause 1 of 9: Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown

If Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown, your call won't go through.

Solution: Turn off your own caller identification.

Step 1 of 8

Find "Caller ID"

Press Phone.

Step 2 of 8

Find "Caller ID"

Press the Keypad tab.

Step 3 of 8

Find "Caller ID"

Press the Menu key.

Step 4 of 8

Find "Caller ID"

Press Call settings.

Step 5 of 8

Find "Caller ID"

Press Additional settings.
After a moment the current settings are displayed.

Step 6 of 8

Find "Caller ID"

Press Caller ID.

Step 7 of 8

Turn your own caller identification on or off

Press Hide number or Show number.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Caller ID"

Press Phone.

Press the Keypad tab.

Press the Menu key.

Press Call settings.

Press Additional settings.
After a moment the current settings are displayed.

Press Caller ID.

2 Turn your own caller identification on or off

Press Hide number or Show number.

3 Return to the home screen

Press the Home key to return to the home screen.

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Samsung Galaxy Xcover 2

You can't make voice calls - Samsung Galaxy Xcover 2

1 Find "Caller ID"

2 Turn your own caller identification on or off

3 Return to the home screen

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Customer Impacting Events

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