Samsung Galaxy Watch7

Android Wear OS

I can't use one of my apps on my Samsung Galaxy Watch7 Android Wear OS

Cause 2 of 2: The software on your smartwatch hasn't been updated to the latest version

If you can't use one of your apps, the app may require you to update the software on your smartwatch to the latest version.

Solution: Update the smartwatch software to the latest version.

Step 1 of 4

Update smartwatch software

Slide your finger upwards starting from the bottom of the screen.

Step 2 of 4

Update smartwatch software

Press the settings icon.

Step 3 of 4

Update smartwatch software

Press Software update.

Step 4 of 4

Update smartwatch software

Press Download and install. If a new software version is available, it's displayed. Follow the instructions on the screen to update the smartwatch software.

1 Update smartwatch software

Slide your finger upwards starting from the bottom of the screen.

Press the settings icon.

Press Software update.

Press Download and install. If a new software version is available, it's displayed. Follow the instructions on the screen to update the smartwatch software.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection

Search

Samsung Galaxy Watch7

I can't use one of my apps on my Samsung Galaxy Watch7 Android Wear OS

1 Update smartwatch software

Get information on...

Customer Impacting Events

Internet Explorer Not Supported