Samsung Galaxy Watch7

Samsung Galaxy Watch7

Android Wear OS

I can't use mobile data on my Samsung Galaxy Watch7 Android Wear OS

Cause 1 of 4: Your smartwatch isn't correctly set up for mobile data.

Several functions on your smartwatch use mobile data, e.g. when making or receiving calls, sending email messages and listening to music on streaming services.

Solution: Set up mobile data on your smartwatch.

Step 1 of 8

Find "Connections"

Slide your finger upwards starting from the bottom of the screen.

Step 2 of 8

Find "Connections"

Press the settings icon.

Step 3 of 8

Find "Connections"

Press Connections.

Step 4 of 8

Set up mobile data

Press Mobile networks.

Step 5 of 8

Set up mobile data

Press the confirm icon.

Step 6 of 8

Set up mobile data

Press the required setting for mobile data usage.

Step 7 of 8

Set up mobile data

Press Mobile plans.

Step 8 of 8

Set up mobile data

On your phone: Press Next and follow the instructions on the screen to set up mobile data.

1 Find "Connections"

Slide your finger upwards starting from the bottom of the screen.

Press the settings icon.

Press Connections.

2 Set up mobile data

Press Mobile networks.

Press the confirm icon.

Press the required setting for mobile data usage.

Press Mobile plans.

On your phone: Press Next and follow the instructions on the screen to set up mobile data.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection