Samsung Galaxy Tab

Samsung Galaxy Tab

You can't use the internet - Samsung Galaxy Tab

Cause 2 of 3: Your phone hasn't been correctly set up for internet access

If the internet settings in your phone are incorrect, you can't access the internet.

Solution: Set up your phone for internet access.

Step 1 of 23

Find "Access Point Names"

Press Applications.

Step 2 of 23

Find "Access Point Names"

Press Settings.

Step 3 of 23

Find "Access Point Names"

Press Wireless and network.

Step 4 of 23

Find "Access Point Names"

Press Mobile networks.

Step 5 of 23

Find "Access Point Names"

Press Access Point Names.

Step 6 of 23

Create new data connection

Press the Menu key.

Step 7 of 23

Create new data connection

Press New APN.

Step 8 of 23

Enter data connection name

Press Name.

Step 9 of 23

Enter data connection name

Key in Vodafone Internet and press OK.

Step 10 of 23

Enter APN

Press APN.
Key in www.vodafonet.net.nz

Step 11 of 23

Enter APN

Press OK.

Step 12 of 23

Enter country code

Press MCC.

Step 13 of 23

Enter country code

Key in 530 and press OK.

Step 14 of 23

Enter network code

Press MNC.

Step 15 of 23

Enter network code

Key in 01 and press OK.

Step 16 of 23

Select authentication type

Press Authentication type.

Step 17 of 23

Select authentication type

Press PAP.

Step 18 of 23

Select APN type

Press APN type.

Step 19 of 23

Select APN type

Press Internet.

Step 20 of 23

Save and activate data connection

Press the Menu key.

Step 21 of 23

Save and activate data connection

Press Save.

Step 22 of 23

Save and activate data connection

Press the field next to Vodafone Internet to mark it.

Step 23 of 23

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press Applications.
Press Settings.
Press Wireless and network.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press the Menu key.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone Internet and press OK.

4 Enter APN

Press APN.
Key in www.vodafonet.net.nz
Press OK.

5 Enter country code

Press MCC.
Key in 530 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication type

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Press Internet.

9 Save and activate data connection

Press the Menu key.
Press Save.
Press the field next to Vodafone Internet to mark it.

10 Exit

Press the Home key to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.