Samsung Galaxy Tab

Samsung Galaxy Tab

You can't start up your phone - Samsung Galaxy Tab

Cause 2 of 5: The phone lock code is turned on

The phone lock code is used to protect your phone from unauthorised use. If the phone lock code is turned on, it needs to be entered every time you turn on your phone.

Solution: Turn off the phone lock code.

Step 1 of 17

Find "Set screen lock"

Press Applications.

1 Find "Set screen lock"

Press Applications.
Press Settings.
Press Location and security.
Press Set screen lock.

2 Choose option

Choose one of the following options:
Create lock code using a pattern, go to 2a.
Create lock code using a PIN, go to 2b.
Create lock code using a password, go to 2c.
Deactivate lock code, go to2d.
Samsung Galaxy Tab

3 2a - Create lock code using a pattern

Press Pattern.
Press and drag a point to connect at least four points.
Press Continue.
Repeat the lock code.
Press Confirm.

4 2b - Create lock code using a PIN

Press PIN.
Key in the required lock code and press Continue.
Key in the lock code again and press OK.

5 2c - Create lock code using a password

Press Password.
Key in the required lock code and press Continue.
Key in the lock code again and press OK.

6 2d - Deactivate lock code

Key in the lock code.
Press None.

7 Exit

Press the Home key to return to standby mode.

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