Samsung Galaxy Tab Active5 5G

Samsung Galaxy Tab Active5 5G

Android 14

I can't make voice calls on my Samsung Galaxy Tab Active5 5G Android 14

Cause 5 of 15: Your own caller identification is turned off in your price plan

If your own caller identification is turned off in your price plan, you can't make calls when you're abroad.

Solution: Turn off your own caller identification.

Step 1 of 8

Find "Show your caller ID"

Press the call icon.

Step 2 of 8

Find "Show your caller ID"

Press the menu icon.

Step 3 of 8

Find "Show your caller ID"

Press Settings.

Step 4 of 8

Find "Show your caller ID"

Press Supplementary services.

Step 5 of 8

Find "Show your caller ID"

Press Show your caller ID.

Step 6 of 8

Turn your own caller identification on or off

Press Always to turn on caller identification.

Step 7 of 8

Turn your own caller identification on or off

Press Never to turn off caller identification.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Show your caller ID"

Press the call icon.

Press the menu icon.

Press Settings.

Press Supplementary services.

Press Show your caller ID.

2 Turn your own caller identification on or off

Press Always to turn on caller identification.

Press Never to turn off caller identification.

3 Return to the home screen

Press the Home key to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection