Samsung Galaxy S20 5G

Samsung Galaxy S20 5G

Android 10.0

I can't send and receive picture messages on my Samsung Galaxy S20 5G Android 10.0

Cause 2 of 5: The MMS isn't written correctly

To send an MMS, it needs to be written and sent correctly.

Solution: See how to write and send a picture message.

Step 1 of 12

Create new picture message

Press the message icon.

Step 2 of 12

Create new picture message

Press the new message icon.

Step 3 of 12

Select recipient

Press the search field and key in the first letters of the recipient's name.

Step 4 of 12

Select recipient

Press the required contact.

Step 5 of 12

Write text

Press the text input field and write the text for your picture message.

Step 6 of 12

Insert picture

Press arrow right.

Step 7 of 12

Insert picture

Press the picture icon.

Step 8 of 12

Insert picture

Press View all and go to the required folder.

Step 9 of 12

Insert picture

Press the required picture.

Step 10 of 12

Insert picture

Press Done.

Step 11 of 12

Send picture message

Press the send icon when you've finished your picture message.

Step 12 of 12

Return to the home screen

Press the Home key to return to the home screen.

1 Create new picture message

Press the message icon.

Press the new message icon.

2 Select recipient

Press the search field and key in the first letters of the recipient's name.

Press the required contact.

3 Write text

Press the text input field and write the text for your picture message.

4 Insert picture

Press arrow right.

Press the picture icon.

Press View all and go to the required folder.

Press the required picture.

Press Done.

5 Send picture message

Press the send icon when you've finished your picture message.

6 Return to the home screen

Press the Home key to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection