Samsung Galaxy S20 5G

Samsung Galaxy S20 5G

Android 10.0

I can't send and receive picture messages on my Samsung Galaxy S20 5G Android 10.0

Cause 2 of 5: The MMS isn't written correctly

To send an MMS, it needs to be written and sent correctly.

Solution: See how to write and send a picture message.

Step 1 of 12

Create new picture message

Press the message icon.

1 Create new picture message

Press the message icon.
Press the new message icon.

2 Select recipient

Press the search field and key in the first letters of the recipient's name.
Press the required contact.

3 Write text

Press the text input field and write the text for your picture message.

4 Insert picture

Press arrow right.
Press the picture icon.
Press View all and go to the required folder.
Press the required picture.
Press Done.

5 Send picture message

Press the send icon when you've finished your picture message.

6 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.