Samsung Galaxy Note 10.1

Follow this guide if you can't send any email messages. - Samsung Galaxy Note 10.1

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 55

Find "Access Point Names"

Press the menu icon.

Step 2 of 55

Find "Access Point Names"

Press Settings.

Step 3 of 55

Find "Access Point Names"

Press More settings.

Step 4 of 55

Find "Access Point Names"

Press Mobile networks.

Step 5 of 55

Find "Access Point Names"

Press Access Point Names.

Step 6 of 55

Create new data connection

Press the menu icon.

Step 7 of 55

Create new data connection

Press New APN.

Step 8 of 55

Enter data connection name

Press Name.

Step 9 of 55

Enter data connection name

Key in the required name and press OK.

Step 10 of 55

Enter APN

Press APN.

Step 11 of 55

Enter APN

Key in www.vodafone.net.nz and press OK.

Step 12 of 55

Enter country code

Press MCC.

Step 13 of 55

Enter country code

Key in 530 and press OK.

Step 14 of 55

Enter network code

Press MNC.

Step 15 of 55

Enter network code

Key in 01 and press OK.

Step 16 of 55

Select authentication type

Press Authentication type.

Step 17 of 55

Select authentication type

Press PAP.

Step 18 of 55

Select APN type

Press APN type.

Step 19 of 55

Select APN type

Key in default and press OK.

Step 20 of 55

Save and activate data connection

Press the menu icon.

Step 21 of 55

Save and activate data connection

Press Save.

Step 22 of 55

Save and activate data connection

Press the field next to Vodafone Mail to fill in the field.

Step 23 of 55

Save and activate data connection

Press the home icon to return to standby mode.

Step 24 of 55

Find "Email"

Press the menu icon.

Step 25 of 55

Find "Email"

Press Email.

Step 26 of 55

Enter email address

Key in your email address.

Step 27 of 55

Enter password

Press Password and key in the password for your email account.

Step 28 of 55

Enter password

Press Next.

Step 29 of 55

Select server type

Press POP3 account.

Step 30 of 55

Enter username

Key in the username for your email account.

Step 31 of 55

Enter incoming server

Press the field below POP3 server and key in the name or IP address of your email provider's incoming server.

Step 32 of 55

Turn encryption of incoming email messages on or off

Press the drop down list below Security type.

Step 33 of 55

Turn encryption of incoming email messages on or off

Press None.

Step 34 of 55

Enter incoming port

Press the field below Port and key in 110

Step 35 of 55

Turn deletion of email messages on server on or off

Press the drop down list below Delete email from server.

Step 36 of 55

Turn deletion of email messages on server on or off

Press Never or When I delete from Inbox.

Step 37 of 55

Turn deletion of email messages on server on or off

Press Next.

Step 38 of 55

Enter outgoing server

Key in the name of your email provider's outgoing server.

Step 39 of 55

Turn off encryption of outgoing email messages

Press the drop down list below Security type.

Step 40 of 55

Turn off encryption of outgoing email messages

Press None.

Step 41 of 55

Enter outgoing port

Press the field below Port and key in 25

Step 42 of 55

Turn SMTP authentication on or off

Press Require sign-in to turn SMTP authentication on or off.

Step 43 of 55

Turn SMTP authentication on or off

When the box next to the menu item is ticked (V), SMTP authentication is turned on.

Step 44 of 55

Turn SMTP authentication on or off

If you turn on SMTP authentication:
Press the field below User name and key in your username for your email provider's outgoing server.

Step 45 of 55

Turn SMTP authentication on or off

Press the field below Password and key in your password for your email provider's outgoing server.

Step 46 of 55

Turn SMTP authentication on or off

Press Next.

Step 47 of 55