Samsung Galaxy J3 (2016)
Help and Support for

Samsung Galaxy J3 (2016)

Android 5.1.1

Choose a help topic

I can't make voice calls on my Samsung Galaxy J3 (2016) Android 5.1.1

Cause 2 of 4: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls on your phone.

Solution: Cancel all diverts.

Did this solve the problem?



Customer Impacting Events

Mobile & Wireless Broadband ›
Excellent Very Good Good Fair Low No Connection
Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up
WEB main_icn_Menu main_icn_Close

Message us

Scan the QR code with your mobile
X