Samsung Galaxy A5 (2017)

Android 6.0

I can't make voice calls on my Samsung Galaxy A5 (2017) Android 6.0

Cause 3 of 15: Flight mode is turned on

When flight mode is turned on, all wireless connections on the phone are turned off, including the connection to the mobile network.

Step 1 of 2

Turn flight mode on or off

Slide two fingers downwards starting from the top the screen.

Step 2 of 2

Turn flight mode on or off

Press Flight mode to turn the function on or off.

Slide two fingers downwards starting from the top the screen.

Press Flight mode to turn the function on or off.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection