Samsung Galaxy A5 (2016)

Samsung Galaxy A5 (2016)

Android 5.1.1

I can't send and receive text messages on my Samsung Galaxy A5 (2016) Android 5.1.1

Cause 2 of 3: The SMS isn't written correctly

To send an SMS, it needs to be written and sent correctly.

Solution: See how to write and send a text message.

Step 1 of 7

Create new text message

Press Messages.

Step 2 of 7

Create new text message

Press the new message icon.

Step 3 of 7

Select recipient

Press the search field and key in the first letters of the recipient's name.

Step 4 of 7

Select recipient

Press the required contact.

Step 5 of 7

Write text

Press the text input field and write the text for your text message.

Step 6 of 7

Send text message

Press SEND when you've written your text message.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Create new text message

Press Messages.

Press the new message icon.

2 Select recipient

Press the search field and key in the first letters of the recipient's name.

Press the required contact.

3 Write text

Press the text input field and write the text for your text message.

4 Send text message

Press SEND when you've written your text message.

5 Return to the home screen

Press the Home key to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection