Samsung Galaxy A5 (2016)

Samsung Galaxy A5 (2016)

Android 5.1.1

I can't send and receive picture messages on my Samsung Galaxy A5 (2016) Android 5.1.1

Cause 2 of 5: The MMS isn't written correctly

To send an MMS, it needs to be written and sent correctly.

Solution: See how to write and send a picture message.

Step 1 of 11

Create new picture message

Press Messages.

Step 2 of 11

Create new picture message

Press the new message icon.

Step 3 of 11

Select recipient

Press the search field and key in the first letters of the recipient's name.

Step 4 of 11

Select recipient

Press the required contact.

Step 5 of 11

Write text

Press the text input field and write the text for your picture message.

Step 6 of 11

Insert a picture

Press the attachment icon.

Step 7 of 11

Insert a picture

Press Image and go to the required folder.

Step 8 of 11

Insert a picture

Press the required picture.

Step 9 of 11

Insert a picture

Press DONE.

Step 10 of 11

Send the picture message

Press SEND when you've written your picture message.

Step 11 of 11

Return to the home screen

Press the Home key to return to the home screen.

1 Create new picture message

Press Messages.

Press the new message icon.

2 Select recipient

Press the search field and key in the first letters of the recipient's name.

Press the required contact.

3 Write text

Press the text input field and write the text for your picture message.

4 Insert a picture

Press the attachment icon.

Press Image and go to the required folder.

Press the required picture.

Press DONE.

5 Send the picture message

Press SEND when you've written your picture message.

6 Return to the home screen

Press the Home key to return to the home screen.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection