Samsung Galaxy A5 (2016)

Android 5.1.1

I can't make voice calls on my Samsung Galaxy A5 (2016) Android 5.1.1

Cause 11 of 15: Your phone is overloaded for unknown reasons

If your phone is overloaded, you can't make any calls. It may help restarting it.

Step 1 of 2

Restart your phone

Press and hold the Bottom volume key.

Step 2 of 2

Restart your phone

At the same time, press and hold On/Off until your phone restarts.

Press and hold the Bottom volume key.

At the same time, press and hold On/Off until your phone restarts.

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