Help and Support for
Samsung Galaxy A3
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You can't use Wi-Fi - Samsung Galaxy A3
Cause 3 of 4:
If a connection is refused by a hotspot or access point, you can't use Wi-Fi. Hotspots and access points use different security settings. If you can't connect to a hotspot or access point, you may need to change the security settings.
Solution: Contact the hotspot provider or access point administrator to obtain the correct security settings.
