Samsung Galaxy A3 (2016)

Samsung Galaxy A3 (2016)

Android 5.1.1

I can't make voice calls on my Samsung Galaxy A3 (2016) Android 5.1.1

Cause 3 of 15: Flight mode is turned on

When flight mode is turned on, all wireless connections on the phone are turned off, including the connection to the mobile network.

Solution: Turn off flight mode.

Step 1 of 2

Turn flight mode on or off

Press and hold On/Off until a pop-up menu is displayed.

Step 2 of 2

Turn flight mode on or off

Press Flight mode to turn the function on or off.

1 Turn flight mode on or off

Press and hold On/Off until a pop-up menu is displayed.
Press Flight mode to turn the function on or off.

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